About Us – Pan Asiat, Tashkent
A quiet, cozy place located in one of the most ecologically clean districts of Tashkent, in the floodplain of the Chirchik River. The convenience of the location is due to the fact that the hotel is only a 10-minute drive from the city center and at the same time, far from the hustle and bustle of the city.In the winter season, in just 55 minutes you can be in one of the best ski resorts in Central Asia, Amirsoy Resort. Enjoy skiing or snowboarding during the day on the perfectly prepared slopes and returning to the hotel in the evening, relax in the pool, Jacuzzi and steam room!The hotel is built according to the ancient traditions of the peoples of Central Asia, made of brick and adobe. Thanks to this and a special underground ventilation system, we dispense with the use of air conditioners even in the hottest time. The peculiarity of the ventilation system is that the air is cooled by passing through an underground tunnel at a depth of three and a half meters, cleaned of dust through sprayed water, then disinfected with ultraviolet light and enters the interior. Fenced area, no other visitors.A large green courtyard with fruit and ornamental trees will allow you to plunge into the unforgettable atmosphere of the old cozy Tashkent.
Presentations
Terms of stay
The main purpose of our hotel is to do everything for a cozy, comfortable, peaceful and, of course, safe stay for our guests. In order for your stay to be truly comfortable, we ask you to follow the rules of conduct established on the territory of our hotel, because this is not our whim, but a measure that can protect each of our guests. Our rules probably do not differ from the typical rules of most hotels, however, they are mandatory for all visitors to the hotel complex, regardless of your status or financial condition. So, be friendly, welcoming, courteous, tactful and respectful towards others, both the hotel Guests and the staff.
| Check-in | 14:00 |
| Check-out | 12:00 |
| Booking cancellation |
For bookings canceled less than 24 hours before arrival, as well as for no-shows, the hotel charges the customer a fee equal to the cost of one night's stay. |
Сancellation policy
2. Please follow the hotel check-in rules:
2.1 Guest check-in time is after 14:00 (Tashkent time).
2.2 Guests are checked in upon presenting their passport or a valid substitute document (such as a diplomatic or service passport, seaman's passport, driver’s license, or residence permit for non-citizens of Uzbekistan residing in the country) and after making 100% payment for the entire period of stay. If you are accompanied by a child under 16, a birth certificate must be presented.
2.3 If you are a foreign citizen, please be ready to present the following documents: passport; visa (if required); residence permit in Uzbekistan (if required). Note: the period of temporary stay for foreign nationals is defined by the validity of the visa. It is prohibited to accommodate foreign citizens whose visa, residence permit, or temporary stay has expired.
2.4 The hotel administrator does not retain your passport or ID during your stay.
2.5 Upon check-in, you will receive a room key.
2.6 For the safety of your documents, money, or valuables, a safe is available at reception. Additionally, the entire hotel complex, except rooms and restrooms, is under 24/7 video surveillance.
2.7 After entering your room, please check it carefully for any damage or malfunctions. If found, report them to the Administrator for resolution. Please do not attempt to repair electrical or other equipment yourself.
3. Please follow the behavior rules during your stay at the hotel:
3.1 It is prohibited to give your room key to third parties or to leave strangers in the room in your absence.
3.2 Pets, birds, reptiles, and other animals are not allowed.
3.3 Rooms are not equipped for cooking.
3.4 Please follow fire safety rules. Smoking is strictly prohibited in the rooms! Smoking is allowed only in designated areas where signs or ashtrays are provided. Keep in mind that there are children and non-smokers around.
3.5 Before leaving your room, please close the windows to prevent unauthorized access. Also, turn off electrical devices when leaving.
3.6 It is forbidden to bring or store explosives, flammable, corrosive, toxic, or narcotic substances, or other dangerous items.
3.7 It is prohibited to damage trees, bushes, or leave writings on the premises or buildings of the Pan Asiat boutique hotel.
3.8 Noise in rooms or on hotel grounds is not allowed after 23:00.
3.9 Non-registered visitors are not allowed in rooms or on hotel grounds between 23:00 and 08:00.
3.10 Do not leave children unattended, especially near the BBQ area or swimming pool.
3.11 Please keep the hotel grounds clean. Use trash bins and ashtrays provided.
3.12 If you have questions or issues with the service, don’t hesitate to contact the administrator or housekeeping.
3.13 Any damage caused to the Pan Asiat boutique hotel must be compensated by the guest (or responsible group member) on the spot in full, in cash. The cost is determined by hotel administration based on the market value of the damaged items.
3.14 In case of public order violations, sanitary/fire safety violations, intentional harm to other guests or hotel property, insult toward hotel staff or guests, the hotel administration has the right to deny further accommodation without refund.
3.15 Please be aware of the hotel’s operating schedule. At 23:00, the hotel doors close. If you have guests, they must leave the hotel premises before that time.
4. Meals
Breakfast is served in the restaurant on the 2nd floor. For guests with limited mobility, breakfast is served on the 1st floor in the phyto bar.
Restaurant working hours – Breakfast:
Weekdays: 7:30 AM – 9:00 AM
Weekends: 8:00 AM – 9:30 AM
5. Cleaning
Daily cleaning is carried out before 17:00.
To request a towel change, please leave your towel on the bathroom floor.
6. Following a few simple check-out rules will help you leave in a great mood:
6.1 On the day of your departure, please vacate the room by 12:00 (Tashkent time), unless you’ve arranged a late check-out with the Administrator.
6.2 Do not forget your belongings. Also, remember to collect valuables left in the safe at reception.
6.3 If you leave the room in the same condition as upon arrival, we will be grateful.
Note: The hotel administration reserves the right to refuse accommodation to individuals under the influence of alcohol, drugs, or psychotropic substances.